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Our Managed IT services give you the best value for the money. It proactively provides seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.

IT COST CALCULATOR
MANAGED IT SERVICES

How Much Do Managed IT Services Cost?

There are numerous elements that influence the cost of a managed services solution that is appropriate for your business. The cost of a managed service agreement varies depending on the complexity of the IT system, the number of users and devices, and the degree of assistance required, but in general, a managed service agreement costs between $50 and $150 per user/device each month.

Your IT ecosystem consists of all technical devices and how they interact with one another. The greater the number of devices and apps that must be maintained, the greater the workload that the MSP can expect. Your systems and requirements may include the following:

  • Laptops
  • Smartphones
  • Tablets
  • Desktops
  • PCs & Macs
  • Servers
  • Software
  • Network
  • Security
  • Antivirus
  • Wi-Fi
  • Spam filtering
  • Personal devices
  • Cloud applications
  • Connectivity issues
  • Vendor Management

These are just some of the devices and circumstances. The complexity of the environment can increase rapidly with intricate applications or a business going through significant change.

MANAGED IT SERVICES

Factors that determine pricing

Partially Managed

Managed services providers can cover any holes left by internal IT teams in companies that already have them. Help with more complicated issues that are beyond their area of expertise, regular duties like security or backups, or additional support during vacations or times of high workload could be provided. You can select the things you need assistance with and when you need it with partially managed IT services.

Fully Managed

Using a managed service provider for all IT duties can be more cost-effective and efficient for many small to mid-sized enterprises. Reputable MSPs can offer services that an internal IT team might find difficult to match, giving your business’s technology the knowledge and experience it needs to function properly around-the-clock. Normally, pricing is billed per user, but there are situations where billing per device could be more appropriate.

Managed Infrastructure

The upkeep and support of network hardware, including servers, routers, firewalls, and wireless equipment, is included in managed infrastructure. Managed infrastructure can support typical device activities and free up your staff resources, making it ideal for companies on a restricted budget or with an internal team capable of handling other daily IT needs. Support from our Support Desk for other tasks is also offered upon request.

MANAGED IT SERVICES

IT COST CALCULATOR

We understand how frustrating it can be to request a budgetary quote for IT support and managed services only to be told the standard response, “it depends.”

Use our IT Cost Calculator to help you decipher the required expenditure for our IT services. Simply submit a few key data points about your organization’s needs, and it will provide you with a reliable rough estimate for your consideration.

IT Calculator

Do you have an IT Team?

Please indicate if your organization has an existing IT team.
How many users will be supported?
How many workstations do you have?
Please indicate the number of servers you manage.
Please indicate how many business locations you have.
Backup Storage
Please indicate where backup data will be stored.
0
Please indicate the amount of data you need to back up (Terabytes).

Price Summary

BridgiCare BASIC

This package is for remote monitoring and alerting services only. This includes a per-device component cost plus hourly costs for remediation services and support. BridgiCare BASIC is good for businesses that don't need full-time support. Maybe they have someone in their office that can take care of day-to-day requests, and they only need help with the backend management.

BridgiCare BASIC

This package is for remote monitoring and alerting services only. This includes a per-device component cost plus hourly costs for remediation services and support. BridgiCare BASIC is good for businesses that don't need full-time support. Maybe they have someone in their office that can take care of day-to-day requests, and they only need help with the backend management.

BridgiCare PLUS

This is our mid-tier service offering. It has a per server, per workstation, per month pricing component. The plan includes everything from the previous tier with the addition of unlimited remote support. Projects are not included in this agreement. BridgiCare PLUS is for businesses that want full-time unlimited proactive and reactive support but want to pay for projects when they need them.

BridgiCare PLUS

This is our mid-tier service offering. It has a per server, per workstation, per month pricing component. The plan includes everything from the previous tier with the addition of unlimited remote support. Projects are not included in this agreement. BridgiCare PLUS is for businesses that want full-time unlimited proactive and reactive support but want to pay for projects when they need them.

BridgiCare PREMIUM

This is our "total care" managed IT services plan. It's designed for businesses that don't want to think too much about budgeting their tech costs and instead want to put their focus on other aspects of the business. You get one price for unlimited support, and projects and additional virtual CIO (vCIO) support. It’s perfect for businesses that view technology as an investment for the future and not an expense.

BridgiCare PREMIUM

This is our "total care" managed IT services plan. It's designed for businesses that don't want to think too much about budgeting their tech costs and instead want to put their focus on other aspects of the business. You get one price for unlimited support, and projects and additional virtual CIO (vCIO) support. It’s perfect for businesses that view technology as an investment for the future and not an expense.

* The monthly investment you see is an estimate for each of our service plans. Consult with our experts and get a network assessment for the most accurate pricing information.

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Pricing and plans

FIXED, FLEXIBLE, AND STANDARD MANAGED PLANS THAT ADAPT TO YOUR NEEDS

BridgiCare BASIC

Designed for businesses with basic IT requirements.
  • The BridgiCare BASIC package is for remote monitoring and alerting services only. This includes a per-device component cost plus hourly costs for remediation services and support.
  • BridgiCare BASIC is good for businesses that don't need full-time support. Maybe they have someone in their office that can take care of day-to-day requests, and they only need help with the backend management.
  • What's included:
    • Remote Monitoring
    • Windows Updates
    • Antivirus Protection
    • General Communication
    • Generating Tickets
    • Reactive Support
    • Time & Material/Hour Rate
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Most Popular Managed Plan

BridgiCare PLUS

Designed for businesses looking to eliminate costly break/fix IT services.
  • BridgiCare PLUS is our mid-tier offering. It has a per server, per workstation, per month pricing component. The plan includes everything from the previous tier with the addition of unlimited remote support. Projects are not included in this agreement.
  • BridgiCare PLUS is for businesses that want full-time unlimited proactive and reactive support but want to pay for projects when they need them.
  • What's included:
  • Everything in BridgiCare BASIC, plus...
    • OS & Software Patch Management
    • Asset Management
    • On Premise / Cloud Backup Mgmt.
    • Workstation Hardware Support
    • Software Support (Office 365, OS, 3rd Party Apps., etc.)
    • Server Monitoring, (HW/SW Maint., Hotfixes) Network Monitoring, (HW/SW Maint., Hotfixes*)
    • Printer Queue Administration
    • VPN Management and Administration
    • Bi/Monthly Health Analysis and Reporting
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BridgiCare PREMIUM

A fully comprehensive plan for any business size or needs.
  • BridgiCare PREMIUM can be considered "total care." It's designed for businesses that don't want to think too much about budgeting their tech costs and instead want to put their focus on other aspects of the business.
  • You get one price for unlimited support, and projects and additional virtual CIO (vCIO) support. It’s perfect for businesses that view technology as an investment for the future and not an expense.
  • What's included:
  • Everything in BridgiCare PLUS, plus...
    • Virtual CIO (vCIO)
    • Vendor Management
    • Software Licensing Management
    • Device Hardware Warranty & Renewal Management
    • Quarterly Technology Assessment Meetings
    • Policy Management and Governance
    • Systems Integration & Project Management
    • Technology RoadMap & Strategic Planning
    • Audit Support; Licensing, Security, & Compliance
    • Zero-Trust Threat Protection Policy Support
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FREQUENTLY ASKED QUESTIONS

FAQ

FREQUENTLY ASKED QUESTIONS

Find answers and solutions to common IT issues. If you can’t find an answer, contact us and we will be happy to help.

What exactly are Managed IT Services?

Simply put, Bridgitech Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Bridgitech acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Bridgitech serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

How long is a Managed Services contract for?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or Service Desk support, Bridgitech makes it simple with an affordable and customized flat rate service plan.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots of your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

What is cloud backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data center. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

What types of systems do you support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Microsoft Office 365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.

Are free Anti-Virus software any good?

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

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